Please review the FAQ below! If you still have questions fill out the form and we will get back to your within 1 business day.
Check your browser’s security settings. Our membership software won’t work if you’ve disabled 3rd-party cookies. Either change your settings or use another browser.
Log in to your account and toggle auto-renew off from the Subscriptions menu item.
Yes. Click Change plan from the Subscriptions menu item in your account. You’ll be switched to the new plan immediately and charged a prorated amount.
Yes. Log in to your account to make these changes.
Yes. Log in to your account, add the new card and click Update my credit card.
Passwords are not required for your membership account. Instead, visit our sign in form, enter your email address and click Send sign in link. We’ll send you an email with a link that you can click to sign in. The link can only be used once and expires after 24 hours.
If you prefer to create a password, you can do so after you sign up for a membership. If you ever need to reset your password, click this link
https://onereq.memberful.com/auth/password/new, enter your email address, and then click send me reset instructions. To ensure the reset process is secure:
Yes. It’s easy to gift a subscription. Click this link:
You will be prompted to enter the gift recipient’s name and email address, the delivery date, a personalized message, and your payment information. The gift recipient will receive an email with a link to activate their gift. If a physical address is required, the gift recipient will have the opportunity to enter it when they activate the gift.
Keep in mind that you’re purchasing a one-time gift for the selected term (e.g. month or year). The gift recipient will be responsible for adding a payment method before the next renewal period if they’d like to continue with the subscription.
Follow the instructions at onereq.com/slack