Who You Are

You have an eye for detail and a knack for making complex processes and operations seem easy. You have a deep passion for recruiting and care deeply for the candidate experience. You are proactive with the tendency to form actionable insights and to get things done. Your presence exudes compassion, integrity, and professionalism when interacting with others. You greatly believe in developing long-term solutions versus short-term quick fixes but you are able to hustle when needed.

As a member of Justworks’ Recruiting team, you will be an integral part of Justworks’ growth and success by executing Recruiting Operations processes and ensuring they are documented and compliant, driving efficiency and inclusivity. You will partner with recruiting team members, hiring managers, and cross-functional stakeholders, scaling our talent acquisition systems, tools, and processes to support our growing people and business needs.

Your Success Profile

What You Will Work On

• Design and launch processes, workflows, and automation that drive internal efficiencies, uplevel the effectiveness of our TA team, and deliver greater value to our candidates and internal stakeholders.
• Develop best practices within our TA systems and tools with a focus on scalability and automation.
• Assist the team with producing and maintaining operational documents including process workflows, standard operating procedures, and work instructions.
• Work closely with the TA team to proactively and regularly identify challenges that require operational solutions.
• Interface with our business operations and people ops teams to surface candidate needs, and collaborate cross-functionally to design and implement solutions.
• Successfully own and deliver on recruiting projects and processes that improve the team's ability to hit KPIs with support and guidance from recruiters/managers.
• Other duties as needed based on department and/or organizational needs.

How You Will Do Your Work

As a People Operations Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding.
• Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience, and judgment.
• Nimble learning- actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Adaptability- the ability to adjust your approach or actions in response to changes in your external environment.
• Systems thinking-  the ability to look at overall systems holistically and understand how things work within the system through the exploration of interdependencies and inter-relationships (context and connections).

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Minimum of 2 years experience in a talent acquisition operations role, autonomously building out processes and optimizing workflows
• Advanced skills in Google Sheets and Excel (Tableau and Google Data Studio skills, a plus)
• Extensive knowledge of the Applicant Tracking System Greenhouse
• Ability to develop long-term solutions versus short-term quick fixes, and high volume automation
• Excellent attention to detail, critical thinking, and creative problem-solving skill
• A customer-centric mentality that is eager to resolve questions and issues
• Strong sense of urgency and ability to quickly prioritize in a fast-moving environment
• Self-starter, highly motivated, eager to improve everything you touch
• Excellent writing and communication skills with the ability to influence cross-functional leaders