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Welcome to the Desert of Bad Change Management

From RecOps Con 2025. Luke Eaton shares practical strategies for turning new systems into real results and navigating the “Desert of Bad Change Management.”

New systems alone don’t guarantee success. The real challenge (and opportunity) for RecOps lies in the barren stretch between implementation and ROI: the Desert of Bad Change Management.

In this session, Luke Eaton shares actionable strategies for bridging that gap, aligning cross-functional teams, and ensuring that every tool delivers on its promise. Viewers learn how to turn technology investments into measurable impact by focusing on communication, adoption, and long-term value, not just go-live dates.

From RecOps Con 2025. Jason Buss and Stephanie Luu Andre of Roblox share how a product-led mindset can transform RecOps into a proactive, user-focused function with scalable, innovative systems.

From RecOps Con 2025. Joshua Kaan shares real-world examples of how top RecOps teams are using AI to drive results—no hype, just proven strategies and lessons from the field.

From the 2024 RecOps Con. A panel discussion explores what stakeholders from Finance, People Operations, & Head of TA expect from partnership with RecOps teams.