Viet Nguyen
Program Manager, TA Operations Service Design, Netflix
Viet Nguyen is a seasoned talent leader with a wealth of experience in building high-growth technology companies. Currently, Viet is a pivotal member of the Netflix Service Design Team, specializing in workflow optimization and the end-to-end design and execution of HR and Talent Acquisition (TA) programs.
Previously at Gem Software, Viet led change management engagements that transformed TA organizations at world-renowned companies such as Nasdaq, Peloton, Dropbox, and Shopify. His expertise spans reporting and analytics, recruiter efficiency and performance, diversifying talent pools, and employer branding.
As a recognized thought leader, Viet has shared his insights at various conferences and events, establishing himself as a trusted voice in the talent acquisition space. His passion for enabling high-growth companies to reach their potential through enhanced organizational efficiency drives impactful change across the industry.
Headcount/Capacity Planning, Forecasting, and Metrics
Data and analytics make up a huge portion of RecOps. As you grow your career, you move from simple reports (e.g., number of hires, time to fill) to more complex (e.g., headcount/capacity planning, forecasts). During this time, we'll focus on more than just the how but also the why and the when to help you understand the cycles.
Recruiter/Recruiting Ops Enablement
Enablement is increasingly becoming the responsibility of RecOps teams everywhere, with some teams even having a dedicated enablement specialist. But what is enablement, and how do you do it right? In this Q&A session, we'll discuss some of the ins and outs of enablement, including what separates it from training, how to track it for effectiveness, and more.
